Our full plane had landed and we were delayed waiting to be connected at the gate. A number of people used their cell phones to say they arrived, or briefly finalize plans. If there was room, some passengers took their luggage out of the overhead bins. The crowd settled into patiently standing or sitting, and waiting to deplane.
But in this crowded and silent space, one young woman continued on her cell phone, in full voice, as if she were on a speakerphone in the privacy of her home.
We develop courtesies and good manners so we can function in harmony in our society and in our organizations. It helps keep our dealings with each other more like a line dance or a ballet, instead of like a gang war. As our technologies change, our etiquettes evolve accordingly.
However, our clueless cell phone jockey continued relentlessly. Her subjects ranged from coworkers she couldn’t stand, to friends with emotional problems. Passengers glanced at her and exchanged arched eyebrows with each other, but she went on and on, through the long waiting period, through deplaning, and into the terminal.
I was right in front of her as we walked through the gangway from the plane, her private matters still droning in my ears. I turned to her and said, “Excuse me, but everyone really shouldn’t have to hear all this”. She said to me “What?” then into the phone “Wait a minute, some rude guy…” and then to me “Mind your own business!” And I replied to her, “Apparently you don’t care who minds your business”.
George M. Pomonik
Pomonik Consulting, Inc.
“Chaos Removal Services”SM
Copyright © George M. Pomonik, 2012. All rights reserved.