We have successfully completed projects in management, engineering and technology, and marketing and sales for a broad spectrum of clients in both the private and public sectors. Representative examples are summarized below.

• Management
• Helped an engineering and manufacturing company reduce new product release time from 18-24 months to less than 10 months. Also implemented effective teamwork, process mapping, and other techniques that resulted in permanent improvements in work flow, communications, and meetings.
• Coached and guided several design improvement teams. Dozens of innovations were developed and implemented. Exceeded targets of 25% improvements in costs and cycle time, while maintaining high quality.
• Organized and facilitated process improvement and team building sessions for a unit of a major crime lab, as part of a rapid renewal program. Resulted in a practical road map for achieving significant operating improvements while balancing quality, speed, and economy.
• Worked with executives and managers to help improve their cooperation and communications. Resulted in the development of a strong mission statement, an increased focus on corporate image, and the implementation of a policy for conflict resolution.
• Counseled teams that successfully addressed business process redesign, product improvements, and cultural change issues. Implemented active listening and other techniques to improve communications and cooperation.
• Supported strategic planning and long-range planning for large and small organizations. Assisted with plan development, review, recommendations, market assessments, forecasts, growth strategies, business plans, staffing strategies, integrated planning, business process improvement, and implementation.
• Supported company-wide continuous process improvement activities, including the review and critique of Integrated Product Development activities, coaching of internal consultants, and assisting with the implementation of improvements.
• Engineering and Technology
• Resolved the ambiguities in production test specifications, suggested modifications to meet the same needs at lower costs, helped implement the changes. Program saved more than $8 million.
• As part of a continuous improvement activity, facilitated a senior-level team addressing well-focused, early definition of program requirements. Reduced a one year cycle time by more than 4 months. The process has become a permanent way of doing business.

• Broke the logjam in the development of a new product. Delays were caused by diversion of client's staff to more immediate problems. Provided the focus and planning to keep the project moving; identified and resolved obstacles. Prototype was delivered on time and within budget.
• Organized and produced operations and maintenance manuals; as part of this, identified and resolved open engineering issues.
• Supported the planning and implementation of Concurrent Engineering, a process using highly effective teamwork between organizations, with a clear focus on the end product. Greatly reduced cycle time and downstream errors, enhanced product quality, and reduced costs.
• Marketing and Sales
• Applied techniques using information modules and storyboards to quickly organize and complete proposals, brochures, reports, and manuals. Benefits included timely delivery, comprehensive content, efficient development and clear reflection of upper management's ideas.
• Streamlined and computerized proposal processes and bid forms. Bids can now be modified in hours instead of days. Resulted in better management visibility, better quality, and clearer justification for bids.
• Supported the marketing and sales of a new product, including sales literature, proposals, and trade shows. Produced a comprehensive sales kit that was used as a guide for reps and salespeople.
• Developed engineering and cost models that helped illustrate the benefits of new products.